Clients are treated with respect and dignity
We provide clients with a competent and professional session each time they come for an appointment, addressing the clients’ specific needs for that session.
We customize the treatment to meet the clients’ needs. We do not treat everyone with the same massage. We treat what your particular body need during the session.
We perform services for which we are qualified (physically and emotionally) and able to do, and refer to appropriate specialists when work is not within our scope of practice and/or not in the clients best interest.
We keep accurate records and review client charts before each session to better suit your needs, and progress of previous sessions.
Privacy and confidentiality are maintained at all times.
Clients are draped with a sheet or towel at all times during the session. Only the parts of the body being worked on are exposed at any time. The genitals are never exposed or massaged.
Personal and professional boundaries are respected at all times.
We respect all clients regardless of the age, gender, race, national origin, sexual orientation, religion, socio-economic status, body type, political affiliation, state of health or personal habits.
We charge a fair price for our services. Payment is due at the time of service unless prior arrangements have been made such as pre approved Workers Compensation and Motor Vehicle Accident cases are billed to insurance. Patient’s financial agreement is signed prior any treatment billed to insurance companies.
We have appointments available between 9 a.m. – 5 p.m. Monday through Friday. Early, late appointments and weekends might be available per request. Clients can reach us through the office phone during our business hours. We do have an online scheduling system available for your convenience so you can schedule, reschedule, or cancel your appointment or buy a gift certificate at any time 24 hours a day online at https://clients.mindbodyonline.com/ASP/home.asp?studioid=17469
We return a voice mail within 1 hour if called during our business hours unless it is a holiday. If called outside of our business hours we return calls the next business day. To receive a faster response, please text our business number if able. If you call and do not leave a voice mail, most likely your call will not be returned.
Appointments are confirmed the day before the session by email unless otherwise requested.
We have 24 hour cancellation policy unless it is an emergency. Every new client is required to have CC on the file for that reason. If we need to cancel an appointment, we do so within 24 hours whenever it is possible. For non-emergency cancellations of less than 24 hours, the next session is at no charge.
Highly recommended by
European Massage Co.
2137 Durston Rd. Unit #27
Bozeman MT 59718
Bozeman MT 59718