If the client is late, the appointment will start ASAP and the appointment will end at the originally scheduled time. If the therapist does not have another appointment following your session, the therapist can extend the end time to provide you with the full length of the session. If the therapist does have a session after yours, the appointment will end as scheduled and you will be charged for the full amount of the session.
If the client cancels 24 hours ahead of the appointment, there will be no charge. If the client cancels within less than 24 hours, the client will be charged the full amount of the session unless the appointment has been fulfilled.